Hi Does anyone know if the old style phone connections work with the NBN. In my last residence I had a plate on the wall with multiple plug in points. One was labelled DSL and was the only point that could pick up the NBN... I tried the other points on the same plate and they didn't work.
So do I need a technician? will this (see Pic) work (with an adaptor plug of course)?
Hi @Darcey, it depends which type of NBN technology is at your address.
Pop your address in at the NBN checker at http://tpg.com.au/nbn/#coverage and see what NBN type you have.
Do you already have NBN with TPG?
Thanks Luna, I just realised I asked two opposing questions and your answer of "Yes" leaves me wondering Yes I need a Technician... or Yes the adaptor will work fine... I have Fibre to the node.
My installation is at "Your Installation is Progressing" on https://www.tpg.com.au/support/trackmyorder this is the 3rd day it's been on that. Not sure what is taking so long. A friend had theirs set up in under 3 working days... same suburb....
I don't intend having any phones, so it will just be the NBN Internet on this old phone connector... if it works.
Hi @Darcey "yes" to your question about the old style phone wall sockets working with the NBN if it's Fibre To The Node
Check out the diagram at https://www.tpg.com.au/support/setup-nbn-fttn/modem-wiring-support-fttn-fttb.html for an idea of what your setup will be with FTTN.
You should normally have an ETA for your installation within a few days of signing up and paying the initial fees.
I just talked with my installation manager. It seems the previous tenant did not disconnect their NBN and so they cannot connect me. The guy on the phone asked if lived at the house because it shows somone else is.. OF COURSE I DO I told him..... So frustrating I really don't have the patience to get caught up in this BS!!! I wonder if I can get my money back......
There should be an option available to churn/connect outstanding the service. I would re-ask the question if you can complete connect outstanding process or churn with your provider?