PORTING MY NUMBER TO A NEW PROVIDER

[carly_p99]

TPG will no port my number to my new provider. They keep saying the date of birth doesn’t match even though it does, when I ring customer service I keep being put through to new departments and no one actually helps me.

[Anonymous]

Hi @carly_p99

I responded to your initial post located here.

Send me a private message with your account details (Username/Customer ID together with the address on file).

How do I private message (PM) in the community.

Regards,

TPG will no port my number to my new provider. They keep saying the date of birth doesn’t match even though it does, when I ring customer service I keep being put through to new departments and no one actually helps me.