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Previous owner took NBN connection box and cable

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Level 1b
Hello we have just bought a new house. We have already had TPG NBN connection processed only to now discover the previous owner has taken the internal black connection box and cable with them. How do we resolve this?
2 REPLIES 2
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Moderator

Hi @danagunning 


Welcome to the community,

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

 

Regards,

Karl

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Moderator

Hi @danagunning 

 

Thanks for your PM. I have requested for our Provisioning guys to make sure an NBN NTD gets shipped ASAP.

 

Regards,

Karl