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Relocating disconnected early

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Level 1a
Did the move online wizard, getting ready for my move. Move is on the 5th if September already been disconnected at my current address.

WHY IS THERE NO DATE SELECTION IN THE REQUEST MOVE WIZARD.

This is the 3rd move this has happened... if you just had a date for relocation ?!?!?!
1 REPLY 1
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Moderator

Hi @Benjamincooper8 ,

 

We apologise for the inconvenience, we'd like to take this opportunity to turn around your experience and get to the bottom of this. To better understand the situation, send me your account details (Username/Customer ID) together with your best contact number and preferred time.

 

In case you need a reference: How do I private message (PM) in the community 

 

Regards,

 


@Benjamincooper8 wrote:
Did the move online wizard, getting ready for my move. Move is on the 5th if September already been disconnected at my current address.

WHY IS THERE NO DATE SELECTION IN THE REQUEST MOVE WIZARD.

This is the 3rd move this has happened... if you just had a date for relocation ?!?!?!