Setting up NBN FTC and TPG

Level 1
I’ve received my SMS that my connection is ready.
I have installed devices as per instructed, tried different phone port, and reset both modem and NBN CN.
I still only have the first light on the NBN CN showing as solid blue and no internet on the modem.
How do I get this fixed? I assume a technician?
Thank you, Louise
1 REPLY 1
Moderator

Hi,

 

My records shows your service is up and running.

Please dont hesiate to contact us for any other issue.

 

Thanks