Setting up; no internet light on modem (NCD all blue)

[wgouthro]

Reckon someone could check my service from TPG side?  I've got full blue lights on the NCD (flashing/talking to the modem) and I've got no issue connecting to the modem itself.  Just no internet and no internet light.  

[BryanR]

Hi,

 wgouthro

,

We apologise you're having this issue, please PM me your TPG username or Customer ID / Mobile No. so I can further assist you - RegardsBryan

[sajalm]

Hi @wgouthro ,

Welcome to community,

From our system, I can see , you have contacted our team yesterday. I will also  forward you issue to relevant team. Pls give them 24 hrs.

Regards

Sajal