Slow NBN 100

[Islandwifi]

Hi, I have recently just upgraded to NBN 100 from NBN 25. My download speeds are only 30-40 Mbps and upload is around 5 Mbps. Hence only a slight improvement. Have reset the modem twice, but no luck. Please help.

[Anonymous]

Hi @Islandwifi , we've created some articles that will help you troubleshoot the Slow speed issue.

If you are using a WIFI connection, then you may check these links to improve your home network.

• Easy Steps to Improve Wi-Fi Connection In Your Home
• Wireless Channel on your modem - what is it and why should I change it?

If you need further assistance, please send us a private message with your TPG customer ID, username and complete address so we can take a look at your account.

To send a PM, please refer to this link: How do I private message (PM) in the community