Slow nbn speed

[jaydenmc]

I am on nbn50 plan and not getting described speeds. I have tried restarting modem, using ethernet cable.

The downstream max rate is roughly 11 000kbps

[Ken-C]

Hi there             

 Welcome to the community,

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you 

kind regards