Slow nbn speed

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Level 1a
I am on nbn50 plan and not getting described speeds. I have tried restarting modem, using ethernet cable.

The downstream max rate is roughly 11 000kbps
1 REPLY 1
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Moderator

Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy

 

 

kind regards