Slow nbn speed

jaydenmc
Level 2
I am on nbn50 plan and not getting described speeds. I have tried restarting modem, using ethernet cable.

The downstream max rate is roughly 11 000kbps
1 REPLY 1
Ken-C
Moderator

Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy

 

 

kind regards