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TP-LINK VR1600v IS PLUGGED IN CORRECTLY BUT PHONE LINE IS DEAD

Level 1a

I know the TP-Link VR1600v is supposed to be pre configured with the net phone numberin the device, but my phone line is dead even though I'm plugged into phone 1 and all leds are on including the green phone led on the rputer. What to do to make the netphone work