Technition no show - help!!

[Twokiwiboys1960]

Hi Jayesh, hope you're keeping safe.

Eight days since you last communictaed with me.  No one from TPG has called as you arranged in your last post.   Still no connection date has been advised, and clearly still no service - at all.  It's now 6 weeks since I bought the TPG NBN service, and still waiting to be connected.

Please urgently advise your next action to take to rectify this,

thanks

Chris

[JayeshP9]

Hi Twokiwiboys1960,

We are investigating with nbn for your pending held order usually Nbn will respond in two days for this kind query. I will also update you.

regards

JayeshP9.

[Pi-James]

Hello @JayeshP9 ,

I see you were able to provide additional information on the NBN pending orders.

Are you able to have a look at my order as well and advise where the order stand at the moment?

I just need a little bit more information and understand what is actionable.

Regards,

James

[JayeshP9]

Hi Pi-James,

Can you provide your customer ID, Username, Service address and mobile number so i can check status here.

regards

JayeshP9.

[Pi-James]

Thank you @JayeshP9 , your colleague Rajen has reached out and provided his assistance.