Using own modem for FTTB NBN

[chaoticminions]

thankyou these are te settings i'm looking for. So just to confirm my username would be chaoticminions @TPG.com.au ?

[Shane]

Hi @chaoticminions,

Shoot me your account details (Customer ID or Mobile number on file) and we'll confirm your username.

How do I private message (PM) in the community

Regards,

thankyou these are te settings i'm looking for. So just to confirm my username would be chaoticminions @TPG.com.au ?

[chaoticminions]

pm sent

[Shane]

Hi @chaoticminions,

If you wish to use a 3rd party modem/router for your TPG NBN-FTTN.

You simply need to follow the settings below.

VLAN = 2
connection = VDSL PPPoE
username = myusername@tpg.com.au (you may use the domain @TPG.com.au but it depends on the brand/model of the modem)
password = TPG Password


Let me know should your require further assistance.

pm sent

[Cjifdunvoaiejcv]

After installing my own modem, can I connect the original TPG modem to the Ethernet port of the new modem to make use of the IP phone again?

[Riezl]

Hi @Cjifdunvoaiejcv, you need to use the TPG supplied modem as the main modem as it is where the VoIP service is provisioned.