Thank you for your message and for being a part of the TPG Community.
Firmware updates can be arranged direct through TPG.
For verification purposes can you please send me a private message (PM) by clicking on my name
and provide the following information:
• Full Name
• Full Address
• Telephone No.
Modem model and current firmware version
I will reply ASAP on receipt of the above.
How To Private Message within the TPG Community:
My TPG app for IOS and Android - https://www.tpg.com.au/download