internet is not working

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Level 1c

I can find my wifi and connect but wifi is not working 

'limited access' error message comes up

1 REPLY 1
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Moderator

Hi @gsoul924,

 

Welcome to TPG Community!

 

We recommend having a read of this community article, which can help in addressing this wireless connectivity issue: Wi-Fi troubleshooting steps - No Internet/Connection

 

Should you need further assistance, please PM us your TPG customer ID, username and complete address along with your best contact number and most convenient time to receive a call for troubleshooting.

 

To send a PM, please refer to this link: How do I private message (PM) in the community