nbn cable modem

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Level 1a

Hello my name is Andrew Nguyen, my nbn cable modem is stop working since saturday 2 days ago, tpg say that will organise a replacement, i want to ask how long normally it will take for someone to come and replace the modem? i Really need it for work because i work from home.

 

Thanks

 

Andrew

1 REPLY 1
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Moderator
Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you 

 

 

kind regards