nbn

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Level 1
Action Required: TPG is unable to activate your NBN service as your modem is not connected. Please connect your modem ASAP. Instructions: link.tpg.com.au/EDKjOZ
I received this message, but I already connected nbn and modem.
1 REPLY 1
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Moderator

Hi @Michaelyuan,

 

Welcome to TPG Community!

 

We'd like to look into this and help with the resolution. Please PM us your TPG customer ID, username and complete address so we can pull up the account.

 

To send a PM, please refer to this link: How do I private message (PM) in the community