no ncd

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Level 1

Hi All,

Recently moved house and had my plan moved to my new address, I already had a modem but the new address has Fibre To The Curb so I need a NCD in addition to my modem. Who do I need to contact or what do I need to do in order to obtain one?

2 REPLIES 2
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Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter

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Moderator

Hi

 

I was able to look up your TPG details.

An NBN appointment has been booked for Wednesday, 29 July 2020, 1:00 PM - 5:00 PM.

 

NBN will bring the NCD to site for installation.

 

If you require anything else please let me know.

 

Regards,

Peter