phone porting

[phu1984]

it has been 10 days bit the tpg can not porting my landline number and it impact my business and i have call tpg many time to follow up but nothing changed

[Angeli]

Hi @phu1984,

Welcome to TPG Community!

We've found your account using your community details. We had an issue with your number porting request due to existing complex service. Since it has been removed, your porting has commenced and more likely that the update will be available this Wednesday, 14-July-2021. You may contact us again for follow up on this date.

Let me know if you need anything else.

Best regards,

Angeli