slow downloading speed

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Level 1b

hi everyone, just wanna ask Why internet speed showing different in speed test and actual . its showing 75mbs in speed test but actual speed is 600kbs why making fool by showing fake speed. i am facing same problems from few days but its keep going worse and wrose . i am on $89.99 plan and its wrote so many good things when we search on it but actually all are fake and lie just to get coustomer and money . sorry to sayy the worse service ever had from TPG . i am tring to call them , its shows line busy , trying to contact online , shows staff busy . It called NBN , its speed is slow then 3G network .

 

is anyone ther who can help on this ** situtation , that will be great .

 

just a request to TPG staff that please stop misguide people and so that later on they will upset like me .

2 REPLIES 2
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Moderator
Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you 

 

 

kind regards
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Level 1b