speed check after upgrade

zz22do2
Level 2

last week, ive upgrade my plan to 100nbn from 50nbn.

 

but i cant notice there is speed difference between 100plan and 50plan.

 

so im wondering if i need to set up again with modem again or 

its automatically changed.

 

is there anything to check this issue?

1 REPLY 1
Shane
Moderator

Hi @zz22do2,

 

We'd love to help check the status of the connection speed of the service and get to the bottom of this. Could you shoot us a PM with your details to proceed with the initial investigation.

 

How to send a PM? 

 

Regards,

 

last week, ive upgrade my plan to 100nbn from 50nbn.

 

but i cant notice there is speed difference between 100plan and 50plan.

 

so im wondering if i need to set up again with modem again or 

its automatically changed.

 

is there anything to check this issue?