Hi ryanwreyford,
Welcome to the community!
We responded to your initial message via PM. We understand that you've been in touch with our team.
A request to reactivate the service has been sent and updates will be provided by your case manager once available.
Regards,
I paid my bill 4 days late and my 5G service was cut off. I have since paid the bill and updated my payment plan, there is no amount owing on my account but the service is still cut.
I have reset and restarted the modem various times to no luck.
I need this service up ASAP as I work from home
