ADSL drops out

[goofyclaire]

Hello,

I am based in Kingsford NSW and around 1130pm yesterday my ADSL  dropped out and it hasn't recovered since. I tried to look at the outage page and it seemed like no issues were reported around my area. The ADSL was not stable previously but never dropped out before. 

I am so frustrated by this and if any help can be offered that will be greatly appreciated. 

Claire

[Anonymous]

Hi @goofyclaire , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help with your concern.

To send a PM, please refer to this link: How do I private message (PM) in the community