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Hi @kmandla,
Thanks for raising this to us, we'd love to help see the status of the mobile service. To better understand the situation shoot me a private message with your account details (Username/Customer ID together with the address on file) also include your best contact number and preferred time.
How do I private message (PM) in the community
Regards,
Hi TPG my husband is getting an account about to expire message on his mobile and to call tpg support . He pays by direct debit so not sure why he's getting that message? He couldn't make or receive calls and I told him to restart phone and he can make and receive calls now but message about his account about to expire is still there. Help!