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Can't send or receive calls (Data and SMS work)

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Level 1a

Tested the SIM on another phone, same issue.

 

Is there any maintenance being done that is not listed on teh Service Status?

 

I am currently using WhatsApp to make and receive calls.

 

Thanks.

1 REPLY 1
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Moderator

Hi @Kruno, we have located the account using your community details. If you are still having issues with the service, please send us a private message of your alternate contact number so we can arrange one of our senior mobile specialists to contact you to address the matter.

 

To send a PM, please refer to this link: How do I private message (PM) in the community