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Cancel sim only plan & refund

Jiu
Level 2
Level 2
Hi there, I would like to cancel my SIM only plan.
My data will be reset in 5 days, but I don't want to use your company after that day.
But the next plan fee was taken out of my bank yesterday. Can I get a refund on this?
1 REPLY 1
Shane
Moderator

Hi @Jiu ,

 

We are sad to learn that you're considering to cancel the service with us. Could you shoot us a PM with your detail so we can coordinate this with our account specialists team.

 

How to send a PM? 

 

Regards,

 

Hi there, I would like to cancel my SIM only plan.
My data will be reset in 5 days, but I don't want to use your company after that day.
But the next plan fee was taken out of my bank yesterday. Can I get a refund on this?