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Cannot send nor receive text messages. Control panel says all services are active.

Level 2

Services in control panel for sending txt messages - active, recieveing txt messages - active. Gone in and checked the service centre number and it is fine and dandy.  Stille Cannot recieve nor send any txt messages. Need help this came out of nowhere and is hard to verify ID with certain websites. Not to mention cannot view or reply to anyone that is trying to contact me via txt. 


Hi @Gylfi, please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can take a look at your account.


To send a PM, please refer to this link: How do I private message (PM) in the community 


If your concern is about TPG Mobile Singapore service, you may send them an email to Singapore Mobile Team at or visit their Facebook Page at