TPG Community

Get online support

Constant bad connection

mystoganhw
Level 2

I have a bad connection for 5 days already. The signal bar is 4 but the data connection is very slow. like slow till the youtube video cant even load, and instagram is not even updating.

1 REPLY 1
Anonymous
Not applicable

Hi @mystoganhw,

 

Let us check the connection and fix this speed issue affecting the service. Could you shoot us PM with your details also post a photo of the current lights of the modem on this thread.

 

How to send a PM? 

 

Regards,

 

I have a bad connection for 5 days already. The signal bar is 4 but the data connection is very slow. like slow till the youtube video cant even load, and instagram is not even updating.