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Data Barred

aeshaelottman
Level 2


and i received an SMS saying my data is barred and to add prepaid balance when im on a plan and already paid for the next cycle and have data.... please fix this !

1 REPLY 1
Riezl
Moderator

Hi @aeshaelottman, please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can pull up the account and help get to the bottom of this.

 

To send a PM, please refer to this link: How do I private message (PM) in the community