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Data not working on my iphone

Vettisudar2004
Level 2
Level 2
‎09-04-2021 04:09 PM

My mobile data was working fine yesterday but when I went out today my data on my phone wasn't working, I still have data I checked and I also restarted my phone but it's still not working. I also switched between 3g and 4g to see if it made a difference but it didnt. its still not working.

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Riezl
Moderator Moderator
Moderator
‎10-04-2021 08:42 AM

Hi @Vettisudar2004 , there was an issue with our mobile services yesterday, which has been resolved. Please refer to this link: https://www.tpg.com.au/servicestatus.php?category=35&timeframe=last24

 

If you are still experiencing problem, please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can pull up the account.

 

To send a PM, please refer to this link: How do I private message (PM) in the community 

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