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Deactivate mobile plan for a few months

Expedetus56
Level 2

My son, who is currently on the medium mobile plan is travelling overseas for a few months. How do I deactivate his account till he reruns?

1 REPLY 1
Riezl
Moderator

Hi @Expedetus56,

 

Welcome to the Community.

 

 

Are you able to send us a private message with the mobile service number so we can take a look at the account?