Enable roaming while overseas

[Aharty]

Hello

We are currently overseas and didn't think to enable roaming on our mobile plan as we were going to use an e-sim.

However, we can't get any 2fa when logging into our account to change this as the sms does not get through.

How can I enable international roaming while overseas?

Thanks

Colin

[Shane]

Hi @Aharty

Let us help activate the International roaming of the mobile service. Could you shoot us a PM with your details.

How to send a PM? 

Regards,

Hello

We are currently overseas and didn't think to enable roaming on our mobile plan as we were going to use an e-sim.

However, we can't get any 2fa when logging into our account to change this as the sms does not get through.

How can I enable international roaming while overseas?

Thanks

Colin

[Aharty]

Thanks Shane.

i think I sent you a PM.

Our account may also be locked as we have tried to login without having sms access.

Will you let me know if you need any further details?

thank you

Colin