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First 6 months promo

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ivandarmawan
Level 1a
Level 1a
‎08-09-2020 11:38 AM
How do I know if the first 6 months promo has ended? Do I get notification?
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Riezl
Moderator Moderator
Moderator
‎08-09-2020 01:24 PM

Hi @ivandarmawan , if your concern is about TPG Mobile Singapore service, kindly send an email to Singapore Mobile Team at support@tpgmobile.sg or visit their Facebook Page at https://www.facebook.com/TPG-Singapore-785533401811953 so they can further assist you with your concern.

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ivandarmawan
Level 1a
Level 1a
‎08-09-2020 01:31 PM
Hi Riezl, I'm located in Australia, Sydney to be specific and I don't think the location has anything to do with the 6 months promo since it is offered in the tpg website itself for SIM only plans.
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Riezl
Moderator Moderator
Moderator
‎08-09-2020 01:52 PM

Thanks for your reply.Please send us a private message with your TPG customer iD and Mobile Service Number (MSN) so we can look into this.

 

To send a PM, please refer to this link: How do I private message (PM) in the community 

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