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Haven't received my Sim card yet

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Level 1b
I ordered my Sim card at 30.Sep, now it's 8.Oct, exclude weekend there are 8 days so far. Doesn't matter I'm living in a rural area or not, I should have received it.
1 REPLY 1
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Moderator

Hi @tim740000000 ,

 

Thanks for raising this to us. We'd love to help track the shippingg of the SIM card, to better understand the situation. Send us your account details (Customer ID/Mobile number together with the address on file).

 

For referencec: How do I private message (PM) in the community 

Regards,

 


@tim740000000 wrote:
I ordered my Sim card at 30.Sep, now it's 8.Oct, exclude weekend there are 8 days so far. Doesn't matter I'm living in a rural area or not, I should have received it.