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How to activate your TPG Mobile SIM card

Community Manager

Are you a new TPG customer ready to activate your new TPG SIM?

Or are you an existing TPG Mobile customer ready to activate a replacement SIM card?


This article will step you through how to activate your TPG SIM card once you have received it.


1. First, log in to TPG My Account at





Tip: You'll need to log in with your 7 digit Customer ID number. Check your service confirmation emails from TPG. If you've forgotten your password, check out


 2. Click on “View All Mobile Service Accounts”




 3. Click on “SIM Activation”




 4. Read the important SIM Activation information then click "Activate SIM Now" 





For more information and FAQs about the SIM activation click here.



Level 1c

Hi @6321836,


Welcome to TPG community.


Let us know if we can be of any assistance.