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How to complain - My tpg sim is still not active

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Level 1
Hi

I had inserted and activated my tpg sim last saturday. Its been week and i still have not recieved the number portal comfirmation code message. Everytime i call tech support , im just going around in circles with no end in sight. Very frustrating.
1 REPLY 1
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Moderator

Hi @abama,

 

Welcome to the community!

 

We're sad to know that you haven't receive a confirmation for your new TPG SIM. I would love to help and have our Mobile Specialists contact you for further handling and investigation.

 

Please send me your account details together with best contact number and preferred time.

 

In case you need a reference: How do I private message (PM) in the community.

 

Regards