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International roaming not working

82287583
Level 2

Hello I am in Dubai and my International Roaming isnt working like it should be. It is connected and it says 4G but I am unable to send or receive messages. I am currently stuck using the airport WIFI trying to fix this issue. I hope to hear from you soon on hjow to remedy the situation

1 REPLY 1
Shane
Moderator

Hi @82287583,

Let us help get to the bottom of this, could you send us your details (Customer ID/Mobile number) also your best E-mail address that we can use for our Mobile Team to contact you.

How to send a PM? 

 

Regards,

 

Hello I am in Dubai and my International Roaming isnt working like it should be. It is connected and it says 4G but I am unable to send or receive messages. I am currently stuck using the airport WIFI trying to fix this issue. I hope to hear from you soon on hjow to remedy the situation