Issue logging into Mobile service

[lathanr17]

I am trying to pay my phone bill, and when I select the button to access my other services (pre paid mobile) I always recieve the message "Something has gone wrong. You will be directed to the homepage. Please try again later." This issue has persisted all week. I would just like to pay my bill.

[Shane]

Hi @lathanr17 ,

Let us help understand what causing issues with your log-in and rectify this. Could you flick me a message with your details?

How to send a PM? 

Regards,

I am trying to pay my phone bill, and when I select the button to access my other services (pre paid mobile) I always recieve the message "Something has gone wrong. You will be directed to the homepage. Please try again later." This issue has persisted all week. I would just like to pay my bill.