Lost phone and sim

[tobysaunders]

I have lost my phone and sim and need a new sim sent out. How do I organise this? I cannot log in to TPG as I can't receive the verification text.

[Shane]

Hey, @tobysaunders ,

Let us help check our options to get replacement of the lost SIM card. Could you flick me a message with your details?

How to send a PM? 

Regards,

I have lost my phone and sim and need a new sim sent out. How do I organise this? I cannot log in to TPG as I can't receive the verification text.

[tobysaunders]

I'd love to reply to your PM but the TPG system says I have reached the number of private messages I can send for now. I have sent one! To you! This is ridiculous. Can you help please?

[Shane]

Hi @tobysaunders ,

Re-login to your community and try to send another message.

Regards,

I'd love to reply to your PM but the TPG system says I have reached the number of private messages I can send for now. I have sent one! To you! This is ridiculous. Can you help please?