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Mobile Data Not Working

4220979
Level 2
My data has stopped working and I am getting a phone notification to sign into my TPG Network.
I have tried calling support but the limited hours mean no help tonight.

I can't private message for support because I get an error with "Access Denied".

Thankfully my home Internet isn't with them and I am now able to use that.

This isn't good enough TPG.
1 REPLY 1
Shane
Moderator

Hi @4220979,

 

Let us help check what causing Mobile Data Issues with the Mobile service. Could you shoot us a PM with your details so we can proceed with initial assessment.

 

How to send a PM? 

 

Regards,

 

My data has stopped working and I am getting a phone notification to sign into my TPG Network.
I have tried calling support but the limited hours mean no help tonight.

I can't private message for support because I get an error with "Access Denied".

Thankfully my home Internet isn't with them and I am now able to use that.

This isn't good enough TPG.