Mobile Status is changed to : Moved to Novus

[eshahram]

From today morning, I can not send message or call.

I still receiving sms and calls

I checked my TPG account and on Mobile part I can see status is Moved to Novus

Can somebody help? I am on the call for over one hour with TPG no one pick up the phone!

[Dann]

Hi,

Welcome to the Community!

Here's an article on the community that can be of help.

Troubleshooting issues with your TPG Mobile Service 

In case it's still not working, please PM us with your mobile number and full name so we can look into this.

How to send a private message in the Community 

Regards,

Dann