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Mobile data is not working IOS 15.6.1.

Carolx
Level 2
Level 2
‎20-09-2022 09:50 AM

Mobile data is not working IOS 15.6.1.

I have rebooted my mobile several times but this does not help.

 

Help pls.

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2 REPLIES 2
Carolx
Level 2
Level 2
‎20-09-2022 10:42 AM

Pls ignore this cry for help.

I have fixed the problem.

 

On my TPG account which I accessed from my laptop, the Mobile Data had been turned off on my mobile plan.

I have no idea how this has happened.

It was not changed by me.

I have now turned it on and my mobile phone is now working with mobile data.

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Angeli
Moderator Moderator
Moderator
‎20-09-2022 11:27 AM

Hi @Carolx, 

 

We are glad to learn that your mobile data is working again. Feel free to message us if you will need an assistance in the future. 

 

Cheers!

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