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Mobile network coverage problems

kazza-again
Level 2

Last few days hubby and I are getting poor signal to the point our phones keep going to roaming. we are on the fraser coast. Is there any issues we should be aware of or existing problems? ta in advance

2 REPLIES 2
Riezl
Moderator

Ho @kazza-again, we have created this community article, which may help with your concern.

If the issue persists, please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can pull up the account and further assist you.

 

To send a PM, please refer to this link: How do I private message (PM) in the community

ssar
Level 3

I've recently experienced terrible TPG mobile signal in the Forster-Tuncurry (NSW 2428) area over the past few days too - will post a new thread about it.