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Mobile network issue

ctran76
Level 3
Currently we have been experiencing with no mobile network coverage. (no internet data, no sms, no call). Happening to all of our mobile plans under account 3842165.
5 REPLIES 5
orbistat
Level 8

Hi @ctran76 there's a widespread problem affecting the Vodafone network and it's most likely the cause of any connection issues as TPG uses parts of that infrastructure. It's gradually being restored.

ctran76
Level 3
Thanks for the updates
Anonymous
Not applicable

Hi @ctran76 , if you are still having issues with the service, please let us know so we can help you. 

ctran76
Level 3
Thanks,
all good now
Anonymous
Not applicable

Great! Cheers!