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My Tpg Sim not activated yet

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Level 1b

I ported out from my old service and activated my new TPG SIM card but it hasn’t been working. After clicking on Activate SIM It’s been 6 hour, I didn’t get any code via SMS. I have been waiting.
I cannot make any outgoing call or even incoming call, text , data. And my old service already stopped. My 045***2110
Any help, Thank you.
My customer Id : xxxxxxx

1 REPLY 1
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Moderator

Hi @NaruemonJun ,

 

Thanks for raising this to us. We're able to locate the account using your given details and we've seen that you have been in contact with one of our Mobile Specialists yesterday and provided update related to the activation of the new SIM.

 

Let us know should you require further assistance.

 

Regards,