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New number progress

Kevin742
Level 2

Hi,

I called on 03/01/22 To ask if i could change my sim so that i could get a new number instead of transfering from my old number and i would like to know the current progress of the situation. The person i called told me that it would be completed within 24 - 48 hours and i would recieve an email but have recieved nothing so far.

1 REPLY 1
Angeli
Moderator

Hi @Kevin742

 

Welcome to TPG Community! 

 

A private message has been sent to you regarding your request to get a new mobile number from us. Kindly refer to your community inbox. 

 

Regards, 

Angeli