New sim card SOS

[Indnisaa]

I just bought my simcard, and I just received it. I want to activate but the signal don't have. SOS only.
How to solve it?
I already turned on and off so many times, I change with sim 1 to sim 2 still same. But my other provider can works
I on off flight mode also still sos only please help me. My number 87897819

[Angeli]

Hi @Indnisaa,

You have reached the community page for TPG Australia. TPG Telecom Australia and SIMBA are two different companies.

Please contact the SIMBA social media team via their Facebook Page at https://m.facebook.com/SIMBAtelecomSG/ for further assistance regarding your enquiry.

SIMBA Mobile: 
https://simba.sg/home 

https://support.simba.sg/hc/en-us/requests/new

Regards, 

Angeli