Hi @a867850346 ,
We went ahead and check the connection, we've seen that you have been in contact with one of our Technicians and advised that we need to perform a real-time test and investigation unfortunately you are currently not available. One of our Technicians will contact you again on your preferred schedule to proceed with troubleshooting.
Let us know should you require further assistance.
My home network always has no work, sometimes in the work, sometimes not work. It has been like this since the installation. Is there any solution?