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No network

kc1
Level 2
Level 2
Mobile network not working. Stating Vodafone however unable to ring or message. States no balance but on postpaid and recent payment has been taken from bank.
1 REPLY 1
Shane
Moderator

Hi @kc1 ,

 

Welcome to the community!

 

We tried to use your community details to pull up the account and got no matching records found.

 

To better understand the situation, please send us your account details (Username/Customer ID together with the address on file).

 

For reference: How do I private message (PM) in the community 

 

Regards,