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Not receiving sms while overseas - urgent help please!

ineedhelp
Level 2

Hi There,

 

I need to receive sms while overseas for 2 factor authentication purposes.

 

I'm not receiving any texts to my tpg SIM despite having reception.


Is there anything you can please do to assist here?

 

Thanks

1 REPLY 1
Shane
Moderator

Hi @ineedhelp ,

 

Let us help check the reason you are unable to receive SMS. Is the international roaming of the service is activated?

 

Could you flick me a message with your details?

 

How to send a PM? 

 

Regards,

 

Hi There,

 

I need to receive sms while overseas for 2 factor authentication purposes.

 

I'm not receiving any texts to my tpg SIM despite having reception.


Is there anything you can please do to assist here?

 

Thanks