TPG Community

Get online support

OTP not received

dipak7lalvani
Level 2

I am not able to receive OTP for multiple application.

3 REPLIES 3
Shane
Moderator

Hi @dipak7lalvani ,

 

Are you currently overseas? Let us help check what causing the OTP not to go through, could you shoot us a PM with your details via PM?

 

How to send a PM? 

 

Regards,

 

I am not able to receive OTP for multiple application.

sthh6196
Level 2
Can't rcvd otp from whatapps
Angeli
Moderator

Hi @sthh6196

 

If you are referring to OTP on My Account portal, it is being sent via SMS only. Let me know if you still encounter an issue. 

 

Regards, 

Angeli