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Phone number

Level 2

Hi. When switching from another provider can i keep my old number?


Hi @caloysc1964


Welcome to TPG Community! 


Thanks for your query. 


You may keep your existing phone number when moving to TPG. By proceeding through the online registration, preliminary checks will be done and shown if porting is available to you. 


You may visit the following links for more information: 

  •  ADSL2+ homephone service, click this link then go to IMPORTANT THINGS YOU NEED TO KNOW > Frequently Asked Questions > Phone Number & Porting
  • For NBN service, click here (IMPORTANT THINGS YOU NEED TO KNOW > Frequently Asked Questions > TPG Voice service)
  • For your existing mobile number, please check this link for more information on how port your number and what happens during porting process


Please let us know should you need further assistance.